Business Process Outsourcing (BPO) is the snappiest creating bit of the ITES (Information Technology Enabled Services) industry. Parts, for instance, economy of scale, business risk lightening, cost advantage, utilize change and preferable competency has all lead over the improvement of the Indian BPO industry. Business prepares outsourcing in India, which started around the mid-90s, has now grown quickly.

The outsourcing administrations that HawksCode conveys in business are the accompanying:

• Customer support services: 24/7 inbound / outbound calls center services that address customer queries and concerns through phone, email and live chat.
• Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
• Telemarketing services: Interacting with potential customers and creating interest for the customer's services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
• IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
• Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
• Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
• Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
• Bookkeeping and accounting services: Maintenance of the customer's general ledger, accounts receivables, accounts payables, financial statements, bank reconciliations and assets / equipment ledgers.